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What we hold, and why

Privacy Policy

Version 1.1 · Effective 16 September 2026

This explains what MoldMove collects, why, who else touches it, how long it is kept and how to get it back or get rid of it. MoldMove is a tool for companies, so most of what it holds is plant and process data rather than personal data — but the parts that are personal are set out here plainly.

1. Who we are

MoldMove is operated by Almond Joy Plastics, LLC, a Florida limited liability company. We are the controller of the personal data described below. For your plant and process data we act on your instructions — you decide what goes in and what comes out.

2. What we collect

Account information

Session information

What you enter about your plant

Activity log

If you ask for early access

3. What we do not collect or do

4. Why we hold it

To run the service you asked for: to sign you in, to compute conversions and studies from the data you enter, to show your records to the people you have invited, to keep the audit trail that makes an approved setup sheet meaningful, to send you transactional email such as invitations, password resets and lapse notices, and to bill you.

The only use beyond your own account is the equipment reference library described in section 7 of the Terms of Service — nameplate specifications and controller screen layouts, never process data — and you can ask to be excluded from it. That library is not built and is not running; nothing has been aggregated from any account. Consent for it is asked for in advance deliberately, and you will be emailed before it starts.

5. Cookies

MoldMove sets one cookie: the session cookie you get when you sign in. There are no advertising cookies, no analytics cookies and no cross-site tracking. Our analytics script is the cookieless kind — it is described in section 3 and it stores nothing on your device — so nothing here asks for cookie consent, because there is nothing to consent to beyond the cookie that keeps you signed in.

Two pieces of third-party code load on these pages, and both are worth naming rather than hiding:

6. Who else touches it

WhoWhat for
CloudflareHosting, the application server, the database, DNS and bot protection. Everything you enter is stored here.
ResendTransactional email only — invitations, password resets, lapse notices. Delivery runs on Amazon SES infrastructure.
Google FontsServes the typefaces for these pages. Receives the IP address of the browser requesting a font file. No account data.
Cloudflare Web AnalyticsCounts page views and referrers for these pages. Cookieless: sets nothing on your device and stores no identifier. Receives the IP address of the request, the page address and the referring page. No account data and nothing you enter in the application.

That is the whole list. There is no advertising network, no payment processor, no customer-support platform and no image-reading service in the path, and the one analytics provider is named above. If that list changes we will change this table before the change goes live, not after. If your procurement needs a data processing agreement with any of the above, ask and we will tell you what we can and cannot sign.

7. Where it is stored

Your data is stored in Cloudflare's infrastructure. The database is a Cloudflare D1 database created in Cloudflare's Eastern North America region, and the application runs on Cloudflare's network.

Being accurate about the rest of it: Cloudflare operates globally and handles a request at the location nearest the person making it, so request processing can happen outside the United States even though the database sits in North America. We do not currently offer a contractual data residency guarantee. If your compliance program requires US-only residency, raise it before signing — it is a configuration question we would rather answer in your order than promise on a web page.

8. How long we keep it

Account and plant data follow the schedule in section 13 of the Terms of Service: full access while your period is current, read-only for 14 days after, dark but intact to 90 days, then removed — and only after a notice email has actually been sent.

Export works at every stage, including after your subscription lapses. That is deliberate. A retention schedule you cannot get your data out of is not a retention schedule.

9. Your rights

MoldMove is a United States product sold to United States plants, and this policy is written as a plain commitment rather than against a particular statute. We are not set up today for the European Union's GDPR, and we would tell you that rather than sign a data processing addendum we could not honor. If you are outside the United States, or your own compliance program requires specific language, raise it before signing.

10. Security, stated honestly

What is built and testable today:

And the part most vendors leave out: we have administrative access to the database, the way every software vendor does. We do not use it to look at your work, the application gives us no path to it, and going around the application leaves a record — but we are not going to tell you that we technically cannot see your data, because that would not be true.

11. Children

MoldMove is a tool for businesses and is not directed at children. We do not knowingly collect personal data from anyone under 18.

12. Changes

If we change this policy in a way that materially affects you, we will email the address on your account. The effective date at the top always shows the current version.

13. Contact

Questions, exclusion requests, deletion requests, or a copy of your data: aaron@moldmove.com.

By post: Almond Joy Plastics, LLC, 2939 SW 42nd Avenue, Palm City, Florida 34990.