Terms of Service

These terms govern your use of MoldMove. They are written to be read, not to be survived. If something here does not match what you were told, the written terms are what binds us both — so tell us and we will fix the document rather than rely on it.

1. Who you are contracting with

MoldMove is operated by Almond Joy Plastics, LLC, a Florida limited liability company ("MoldMove", "we", "us"). "You" means the company whose personnel use the service — the plant, not the individual signing up. The person who creates an account confirms they are authorized to bind that company.

Our address for notice is Almond Joy Plastics, LLC, 2939 SW 42nd Avenue, Palm City, Florida 34990. Notice to you is sent to the email address on your account.

2. What the service is

MoldMove is a subscription web application that converts a running injection molding process from one press to another by holding the plastic conditions constant — shot volume, plastic pressure and fill rate — and keeps the studies and setup sheets that document the transfer. It also holds machine and material records, mold-mounting calculations, and troubleshooting sequences.

Section 2 is descriptive. The operative limits are in the safety notice above and in sections 14 and 15.

3. Accounts and access

• An account belongs to one company. Membership is invite-only: an owner invites the people who may see the account.
• Roles are owner, QA, technician and view-only, and they determine what a person can change.
• One email address can belong to one company account. If you work with several plants, you need a separate address for each.
• You are responsible for your people's use of the account and for keeping credentials secure. Two-factor authentication is available and we recommend turning it on.
• Sessions are single — signing in elsewhere ends the previous session.

4. The free trial

• 30 days, free, self-serve. No setup fee and no payment details required.
• Limited to 2 machines and 7 molds. These are trial limits, not ongoing meters.
• No assistance is implied. Setup help, Ri determination and controller templates are part of a paid engagement, not the trial.
• If you do not sign, your trial data follows the retention schedule in section 13 — it survives long enough that signing later continues rather than restarts.

5. Paid subscriptions, setup and visits

• Setup: $1,000 per press, non-refundable, due at signing. What it buys: every press fully specified, intensification ratio computed, controller templates built, and a working conversion between them — handed over as a machine data sheet per press that you keep whether or not you continue.
• 12-month commitment, running from signing.
• The first 3 months of the commitment are free, so a signed customer pays 9 months of the first 12.
• Launch visit: $2,500 per day plus travel. Optional. Not required to use the service.
• Subscription is priced on the number of presses in your library. The rate for your account is quoted to you in writing before signing, forms part of your order, and does not change during a commitment period you have already signed for. Rates are deliberately not published in these terms, so that a change to our price list cannot reach into an agreement you have already made.

How you pay. Setup fees and subscriptions are invoiced. Plants ordinarily buy on a purchase order and pay by check or ACH. We do not take payment cards, so there is nothing to keep on file and no card data anywhere in the path.

Fees exclude taxes. Invoices are payable on the terms stated on the invoice. We can suspend access for non-payment after written notice, and suspension does not reduce what is owed for the commitment period.

6. Your data stays yours

You own everything you put into MoldMove. Your machine records, materials, molds, studies, setup sheets, part and customer information, and any files you attach remain your property and, where they qualify, your trade secrets.

You grant us only the license we need to run the service for you: to store, process, transmit and display your data to the people you have invited, to back it up, and to compute the outputs you ask for. That license ends when your data is deleted.

We do not sell your data. We do not use it to train models. We do not use it for advertising.

Export never turns off. You can export your data at any time, in every account state described in section 13, including after your subscription lapses. If you leave, you take your data with you.

7. The reference library, and your consent

This section is the one to read closely, because it is the only place where anything derived from your account is used beyond your account.

The reference library does not exist yet. As of the effective date of these terms nothing has been aggregated from any account, and no such library is running. This section is written before the fact on purpose: consent to aggregate has to be given before data is uploaded, not asked for afterwards, and a customer who only finds out later has a legitimate grievance. When the library begins operating we will say so on this page and email the owner of every account first.

What may be aggregated

• Equipment nameplate specifications — make, model, control generation, tonnage, shot capacity, screw diameter, maximum stroke, pressure ratings and similar published characteristics of machines built by third parties.
• Controller screen layouts by make, model and control generation — where a given setting lives on a given control.

These are objective facts about equipment somebody else manufactured. They are not your process and they are not confidential to you. Aggregating them into an anonymized reference library is what lets MoldMove recognize your next press without you specifying it from scratch.

What is never aggregated

• Process data — setpoints, studies, curves, cycle data, results.
• Part, mold, tooling and customer information.
• Anything identifying your plant, your people or your customers.

This data is yours and is never aggregated, never published, never sold and never reused for any other customer.

Your consent, and how to withhold it

By using MoldMove you consent to the aggregation described in this section and to nothing beyond it. If you would rather your equipment records were excluded from the reference library, write to us and we will exclude your account. Exclusion does not change your price and does not limit any feature you have access to.

8. Photographs and screen captures

You can attach photographs — nameplates, controller screens, parts — to records as evidence. Those images are stored and displayed, and nothing is extracted from them. They stay inside your account.

Automatic reading of values out of an image is not built. No image you attach is sent anywhere to be read, and no third-party service sees it. If we build it, it will be off unless you switch it on for your account, we will name the service that reads the image in the Privacy Policy before it is switched on for anyone, and every field it returns will be shown next to the region of the image it came from for your technician to confirm before it is saved.

9. Our access to your account

We would rather be accurate than reassuring.

We have administrative access to the database, the way every software vendor does. We do not use it to look at your work. The application itself gives us no path into your account — we would have to go around it, and that leaves a record.

What we commit to, and what you can hold us to: we will not use anything we see in your account for any purpose other than fixing a problem you have reported, and we will not sell, publish or aggregate your process data at all.

Where you need us to look at your account in order to help you, that happens today through the same administrative access, at your request. There is no in-app access grant yet. One is designed — a grant you give from inside the application, recorded in your activity log and expiring on its own — and this section will be rewritten when it ships. We would rather you read this page and know exactly what exists than find a control described here that you cannot go and use.

10. Confidentiality

Each of us will protect the other's confidential information with at least reasonable care, use it only for the purposes of this agreement, and not disclose it to anyone who does not need it for those purposes.

Your confidential information includes your process data, part and mold information, customers and commercial terms. Ours includes the MoldMove software, the aggregate machine library and controller templates, and our pricing where not published. These obligations survive termination.

11. Our intellectual property

MoldMove, the MoldMove name and logo, the software, the aggregate machine library and controller templates as and when built, and the documentation are ours and stay ours. Nothing in these terms transfers them. You get a non-exclusive, non-transferable right to use the service for your own molding operations for as long as your subscription is current.

12. What you may not do

• Copy, decompile, disassemble or reverse engineer the software, or attempt to derive its source code or its formulas.
• Scrape, bulk-extract or systematically copy the machine library or controller templates.
• Use the service to build or improve a competing product, or benchmark it for that purpose.
• Share credentials, or give access to anyone outside your company.
• Remove or obscure any proprietary notice.
• Use the service where doing so would breach law or a third party's rights, or upload data you do not have the right to upload.

13. If you stop paying

Every window below counts from the end of your paid or trial period.

Stage	When	What works
Active	Period current	Everything
Grace	0–14 days past	Read yes, write no, export yes, renew yes
Cold	14–90 days past	Data routes refuse, export still works, renew yes
Removed	After 90 days	Deleted — and only after a notice email has actually been sent

Two commitments hold this together. Export never turns off, at any stage. And nothing is destroyed without a notice email first — a lapse is usually a purchase-order cycle or an invoice sitting in accounts payable, not a decision.

Reinstating an account that has gone cold costs the setup fee again, because the specification work has to be redone.

14. Warranties

We will provide the service with reasonable skill and care, and we will tell you promptly if we learn of a defect that affects the accuracy of its calculations.

We do not check the data you enter, and we have no way to. Nobody here reviews your machine, material, mold or process records, verifies an intensification ratio against a nameplate, or confirms that a value you typed is the value on the machine. Every output is arithmetic performed on what you entered, so the accuracy of the output is the accuracy of your input — and the judgment about whether a number is safe to use on a particular press belongs to your qualified person, who can see the machine.

Beyond that, the service is provided "as is". We do not warrant that it will be uninterrupted or error-free, and — this is the one that matters — we do not warrant that any output is correct or safe for a particular press, mold, material or part. That determination is yours and requires a qualified person. To the fullest extent permitted by law we disclaim the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

15. Limitation of liability

Neither of us is liable to the other for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost production, lost data, scrap, rework, downtime, tooling damage or recall costs, even if advised of the possibility.

Our total liability in the aggregate, arising out of or relating to the service, is limited to the greater of the fees you paid us in the twelve months before the event giving rise to the claim, or one thousand US dollars.

Nothing in this section limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, or for fraud.

Read this section together with the safety notice at the top of the page. The limit is set where it is because MoldMove is arithmetic on data you entered, sold for a subscription, and the decision to put a number into a machine is made by your qualified person after review — not by us and not by the software.

16. Indemnity

You will defend and indemnify us against claims arising from your use of the service's output without the verification required by the safety notice, from data you uploaded that you did not have the right to upload, and from your breach of section 12.

We will defend and indemnify you against third-party claims that the service as we provide it infringes their intellectual property.

17. Term, suspension and termination

These terms apply for as long as you have an account. Either of us may terminate for material breach that is not cured within 30 days of written notice. We may suspend access immediately for non-payment after notice, or where continued use would create a security risk.

On termination your data follows section 13. Sections 6, 10, 11, 14, 15 and 16 survive.

18. Changes to these terms

We may change these terms. For changes that materially reduce your rights we will give at least 30 days' notice to the email on your account, and the change will not take effect during a commitment period you have already paid for. The effective date at the top of this page always shows the current version.

19. Governing law

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. The state courts sitting in Martin County, Florida and the United States District Court for the Southern District of Florida have exclusive jurisdiction over any dispute, and each of us consents to venue there.

There is no arbitration clause in these terms. A dispute goes to a court, and neither of us gives up the rights that come with that. If your procurement requires different governing law, a different venue, or an arbitration provision, raise it before signing and we will deal with it in your order rather than pretend this page settled it.

20. Contact

Questions about these terms, exclusion from the reference library, or anything else in this document: aaron@moldmove.com.

Formal notice under these terms must be in writing and sent to Almond Joy Plastics, LLC, 2939 SW 42nd Avenue, Palm City, Florida 34990, with a copy by email to the address above. Notice to you is sent to the email address on your account, which is why you should keep it current.